Employer Industry: Insurance Services

Why Consider this Job Opportunity:

- Competitive pay up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Ability to work remotely
- Chance to make a positive impact on customer satisfaction
- Collaborative work environment
- Unique opportunity to work with a platform that provides complete control over insurance needs

What to Expect (Job Responsibilities):

- Assist entrepreneurs and business owners with business insurance-related questions
- Teach customers how to use Layr's platform for their insurance needs
- Gather and analyze data to identify customer trends and recommend solutions
- Manage a large number of customer accounts in a high-automation environment
- Engage with customers through various platforms and provide excellent customer support

What is Required (Qualifications):

- Active property and casualty insurance license
- Minimum 3 years of experience in customer success, account management, sales, or a client-facing role
- Proficiency in data gathering, analysis, and reporting
- Strong problem-solving skills and ability to meet customer needs with urgency
- Excellent communication and interpersonal skills

How to Stand Out (Preferred Qualifications):

- Experience with specialty commercial insurance products
- Knowledge of automation processes and playbooks
- Ability to engage with customers through multiple platforms
- Understanding of value propositions and generating positive customer experiences
- Experience working in cross-functional teams and coordinating with other departments

#InsuranceServices #CustomerSuccess #RemoteWork #CareerOpportunity #CollaborativeEnvironment

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